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30 Day Money Back Guarantee

Returns:

If you are not 100 % satisfied with your purchase, you can return your order to our warehouse for a full refund. We believe that our customers should have the best possible online experience. 

With ECI's 30 Day Money Back Guarantee, there are no special gimmicks or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition that you received it in. 

  • You can return your purchase for up to 30 days from the purchase date

  • Products must be in the same condition you received them in and in the original packaging

  • Please do not send your purchase back to the manufacturer

  •  Once your return is received and inspected by our warehouse staff (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 days after your credit is applied for it to post to your account

 

Have Questions? You can reach an ECI representative at 623.792.4987 to answer any of your questions that you have.

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