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Chargeback Management
What is a Chargeback?
A chargeback occurs when a customer contacts a credit card Issuing Bank to initiate a refund for a purchase they made on their credit card. The reasons why chargebacks arise can vary greatly but generally, they are the result of a customer being dissatisfied with their purchase.
Preventing and Reducing Chargebacks
Chargeback Process
Chargeback Reasons
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