Chargeback and Retrieval Reporting

With Pivotal Payments, a merchant can quickly receive, view and respond to retrievals and chargebacks. Responses can be in the form of text messages and/or scanned images of sales receipts or other documentation. Notifications are automatically returned with information regarding process confirmation or advising of further requirements. We can also provide all documentation associated with a particular chargeback and the ability to manage exception items right from the business computer.